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Tuesday, August 25, 2009

ITSM Certifications

There are different types of ITSM certifications:

  • certifications for individuals based on ITIL
  • certifications for individuals based onISO 20000
  • certifications for organizations based on ISO 20000
More details for the ITSM certification and how to obtain them is described in the following presentation.



Presentation for ITSM qualification Scheme which I presented on the 6th SEEITA and 5th MASIT Open Days Conference.

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