Saturday, July 11, 2009

3rd itSMF Regional Conference

In the period of 27-28 May 2009 itSMF Macedonia organized the 3rd itSMF Regional Conference.

On the conference there were very rich and interesting presentations, but sadly there was very small attendance.

More detail for this conference you can find on the official itSMF Macedonia website (agenda and presentations), itSMF International (interviews with the participants), as well as in the BUG magazine (news).

Below is my presentation on subject Integration of various standards relevant for ICT (ISO20000, ISO27001, ISO 9001 and ITIL).

Also I enclose the presentation of my colleague Viktorija Donceva, who was talking for the practical experience from implementation of ISO 20000 and her interview for TV.

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